Phone-verified registration for a Norwegian safety-course platform

Førstehjelperen AS runs safety courses across Norway: first aid, water rescue, and Varme arbeider, the hot-work certification whose theory part is taken online as video lessons with quizzes before the practical session. Employers buy access codes for their crews, participants register and verify themselves, and the certificate at the end is approved by the Norwegian Fire Protection Association. Every one of those registrations depends on a phone number that can be trusted.

That phone step is the work here. The client’s existing SMS route had dead-ended after weeks of provider back-and-forth, so the registration flow was rebuilt on Twilio Verify instead: one-time passwords by SMS at signup, geo-permissions opened for Norway, and the verification working in front of the client the same day, without the business-registration deadlock that had blocked the previous provider.

Around it came the details that make a registration flow survivable in the real world: first and last name captured as separate fields, email doubling as the username, code length matched to what participants actually type correctly on a phone, and an evaluation of a local provider, Link Mobility, as the fallback should the client ever want to move off Twilio.

The platform itself, its courses and its design are the client’s own; this case is the engineering inside its front door, and that is all it claims.