Your money, and when it comes back.

If a payment fails, it is reversed automatically and never becomes a charge. You do not need to ask us to cancel a failed transaction.

If we cannot fulfill an order for any reason on our side, we refund the full amount. This includes a domain that is already taken, a service we cannot provision in your region, or an order we decline to process.

Domain registration fees are paid to the registry immediately. Because those fees are final, domains are non-refundable once registered. The only exception is when the registry itself reverses the registration in a recognized refund event, such as a mistaken registration. We pass that reversal back to you.

Hosting and email plans are refundable until we provision the account. Once the account is active, the plan is non-refundable for the running term. You can cancel at any time to stop renewal.

SSL certificate orders are refundable until the certificate is enrolled with the issuing certification authority. Once enrollment begins, the fee is committed and cannot be refunded.

DSC orders are refundable if you ask before the certificate is issued. After issuance, the certificate is non-refundable. See the DSC terms for the full issuance and token rules.

DSC terms

If an engagement is cancelled before work starts, any advance is refunded in full.

If it is cancelled partway, you pay for the work delivered to date and we refund the rest of any advance. Delivered work includes anything already handed over or deployed for you.

Third-party costs already incurred on your behalf (domain registrations, licences, advertising spend) cannot be refunded once committed, because we cannot recover them either.

If we cannot deliver the agreed scope, you owe nothing for the undelivered part and any advance covering it is refunded in full.

To request a refund, reply to the order confirmation email or write to care@webfortuners.com. Include the order reference and the reason. We will confirm whether the order qualifies and what happens next.

Approved refunds go back to the original payment method within 7 working days. The exact time depends on your bank, wallet or card issuer. We do not issue refunds to a different payment method.

This refund policy is governed by the laws of India. Our registered office is 77, Tagore Nagar, Hiran Magri, Sector 4, Udaipur, Rajasthan, India.

If you have a dispute about a refund, come to us first. Email care@webfortuners.com with the details. We aim to answer within 30 working days and will offer a fair resolution before any formal process.